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Ainsley Pope
Auckland
a week ago
I moved 20 years of life from Australia to New Zealand - so there’s a lot of actual and sentimental value in my items. Car included. Grace Removals from first contact about cost to last box unpacked 7 months later have been a professional and customer service dream that I can’t recommend highly enough.
To Sanelle, Rob and Hornell - who saw me into my new abode and painstakingly unpacked my items with me - you guys are absolute legends. Polite, on time, informed, flexible enough with clear and agreed limits. And Kendra, branch manager - you have the patience of a saint with all my questions and changes.
I said to a few people, I hoped the Kiwi crew could live up to the amazing Aussie crew (because they blew me away) - and you guys exceeded them! Thank you. When I move again, I won’t go with anyone else but Grace Removals.
Michelle Magness
Auckland
2 weeks ago
Rapture and Tana did a great job of getting my house packed up to relocate to Sydney. It was done efficiently with care and much quicker than I expected! The team were friendly and professional - would definitely use Grace again if needed in the future.
Cristina Alcoba
Auckland
2 weeks ago
Sanelle and Buzz from Grace Removals arrived 15 minutes early, which was a great start. They worked quickly, had everything ready, and loaded in no time. They were friendly, easy to talk to, and handled our belongings with excellent care. Thank you for the great service!
Achyuta Nori
Wellington
a month ago
It was a seamless process right from getting a quote to completing the move. The team were super helpful with organising quite a complicated move involving collecting furniture and a refrigerator from various locations. They co-ordinated the pick-ups and the moving team were nice and early and got all my furniture and luggage safely (through the rain) to my new home in record time. I'm very impressed with their professionalism and efficiency!
Heike Albrecht
Wellington
a month ago
Very efficient and friendly team. From quite and preparation and help with the custom forms, to always being available to answer my many questions. They packed everything carefully and left the house in a tidy condition. I would definitely recommend Grace Removals Wellington for any move.
Chantelle Swanepoel
Auckland
3 months ago
I had a wonderful team from Grace pack up our house this week. They were timely, friendly and very helpful. Thank you Steve, Blessing and Whitz for making this task easier than anticipated.
Adrian K
Wellington
3 months ago
I didn't have too many things, but did have just enough to make my move to Australia awkward. Grace Removals helped thoroughly with this, making the entire process smooth. Everything was explained clearly and all bases covered.
Cam and Jack came by to collect it all and were incredibly friendly, helpful and professional. Everything was collected and wrapped nicely and I'm looking forward to the new place.
Thanks for your help, all!
Jane Boxley
Christchurch
3 months ago
Tom and his crew were efficient, on time, friendly. They helped us unpack and took away all the packaging. And they did it all super quick, despite all the stairs! Grace overall have been great with all aspects of our move on both sides of the ditch.
Lucy Dunne
Auckland
3 months ago
Absolutely excellent moving service from Grace Removals Auckland! From start to finish, Kendra was fantastic in organising the delivery, and Rob Whitz and Jamie were outstanding on moving day. They were efficient, careful with all our furniture, and worked quickly without compromising quality. They were also incredibly friendly and put us completely at ease throughout the process. I highly recommend Grace Removals for anyone looking for a smooth, professional moving experience.
ajinkya phalke
Christchurch
5 months ago
Amazing Move, Fantastic Team! ✨
I can't say enough good things about my experience with Grace Removals. From start to finish, the entire process was seamless and stress-free, and it's all thanks to their incredible team.
My journey began with Sally, who was an absolute gem. She was so wonderful in helping me arrange an on-site visit to get a quote. She was attentive and made sure all my questions were answered.
The person who came to provide the quote was Tony, and he was just as great. Tony was warm, friendly, and incredibly nice. He walked me through everything, explaining exactly how the move would work and giving me a very fair and transparent quote. His professionalism and clear communication made me feel completely at ease.
On moving day, Tom and Jeremy showed up and were simply amazing. They were the epitome of efficiency and care. They packed and moved all my belongings with such precision, and they were so patient and helpful in placing every box and piece of furniture in the correct rooms at my new home. Their positive attitude and willingness to help with every little detail made a huge difference.
I highly recommend Grace Removals to anyone looking for a reliable and professional moving company. The entire team—Sally, Tony, Tom, and Jeremy—went above and beyond to make my move a fantastic experience. They truly are the best in the business!
J C
Christchurch
6 months ago
Great moving company, would use again for sure.. moved from Canterbury to the West Coast and Tony was awesome, very helpful and very responsive to emails, the 2 young fellas who moved our stuff were very good to deal with and was also the cheapest (of the few companies who bothered getting back to me) also.
The entire team went above and beyond... will use again for our next move for sure.... Thanks again Tony!
Kieran Welsby
Wellington
11 months ago
I used Grace Removals Wellington for a house move & storage late last year and found them to be amazing, so decided to use them again for a small business job, moving from my home office into a new commercial premise. Once again, they have been fantastic. First up, quoting and booking is easy and the office team has excellent communication - I received an easy to understand quote and paperwork, and great reminders and information ahead of the move day. On the day of the move, the team arrived when they said they would and did an excellent job moving my gear. They were super friendly and professional.
In my opinion, Grace are premium movers - there are cheaper options out there, but you get what you pay for, and I think the service they provide is worth every cent!
Just one small area you could perhaps improve on - I've found the stickers you placed on our home items when they went into storage are very hard to remove and leave sticky residue behind, it would be great if you could use stickers that peel off easily and don't leave glue behind 🙂
Peter Gribbin
Christchurch
12 months ago
Great service from Grace for my move from Brisbane to Christchurch. I self packed but nothing was broken so the handling must have been good. Great communication too.
Wafaa Wiliam
Christchurch
a year ago
I stored my belongs with grace ( nationwide removal company ) for an incredible 18 years & I couldn’t be more pleased with the experience from the start their team was professional reliable to assist with any concerns , I highly recommend this company to anyone looking for long term storage solutions or trustworthy company to take good care of their valuables
Thanks ( grace - nationwide removal company) for 18years of peace of mind