Why Us?
Home About Grace Why Us?
From Humble Beginnings to International Market Leaders
It all began in 1911 when Joseph N. and Albert E. Grace established small retail shop, Grace Bros, in downtown Sydney, Australia. The Grace brothers built their business on the foundations of strong work ethics, great customer service and value for money. These foundations continue to make Grace a leader in the service market.
Reliable Removals Services
With profits from their retail store, the Grace brothers established one of Sydney’s first relocation companies. Although it started with two horse-drawn carts, the company quickly expanded throughout Australia and New Zealand. Grace has since become an international company, with more than 70 locations throughout Australia and New Zealand plus an extensive partner network across the globe.
Not only have we expanded our branch locations, we’ve also added a comprehensive range of removals services, providing solutions for home, corporate, commercial and fine art customers.
Contact us today and find out how we can help you on your next relocation project.
Our Promise
Always more.
At Grace, we promise do more for our clients, customers and partners. Since our humble beginnings, we’ve provided quality services, focusing on our customer’s experience.
We don’t settle for anything less than the best so we strive to add more value to everything we do. As a result, we’ve become one of the leading service companies in Australasia, providing reliable residential, corporate and commercial moving and fine art services in Australia, New Zealand and beyond.
At Grace, we embody our promise of “always more” in everything we do:
- Provide more
- Allow me to do more
- Allow me to expect more service from Grace than any other provider
- Value me, my company and my valuables more than any other service provider
- Do more of things that I need managed
Our vision
At Grace, we want to strive to make the everyday effortless for people and business.
Our vision statement outlines where we aim to be. It is a motivational force that compels action, and challenges us to become better.
Our mission
Our mission is to be the future of moving and information services through unrivalled excellence in everything we do.
Our values
Grace work to provide a quality service that centres around key core values:
- Customer First: In everything we do.
- Excellence: Reliability, expertise, quality, security and flexibility delivered equally.
- Passion: As a group and as a brand, we have a deep passion for our culture and the solutions we deliver.
- Action: Don’t talk, do. Proactively making experiences easier, better and more valuable for customers and colleagues.
Testimonials
Overall Rating / 1847 Total 1st-Party Reviews
5 Stars
How our satisfied customers rate us
Just to let you know our belonging safety arrive our house in Australia yesterday. Thanks very much for your service. Grace's staff have been very helpful in assisting with my relocation to Australia.
For Removals - Veronica, Wellington
Just to let you know that the clock arrived in fine condition thanks to your staff's excellent packaging. I am very grateful for the effort that they went to. Grace moved all of our stuff…
For Removals - Nigel, Auckland
Just wanted to email to say that the guys that came round to move us this morning were fantastic. Very polite, courteous and worked efficiently and listened to where I needed things put etc. They…
For Removals - Lynn, Christchurch
The service provided by Grace Removals has been excellent - we were very impressed with the high standard of work done by your team at our house - they did a superb and very professional…
For Removals - Caroline, Chester
From the very beginning when we enquired about having our furniture sent from New Zealand to the day it arrived on our doorstep everything went very smoothly. The care and time that has been taken…
For Removals - Mark, Perth
This was our third move with Grace and once again your staff were awesome. The four removalists were always friendly, always polite, very helpful and nothing was a problem - and they were great with…
For Removals - Michael and Samantha, Greenhithe
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